We use only licensed and insured transportation carriers as well as offer coverage options to protect your vehicle in transit.
The two coverage options offered are: Total Loss Coverage and Full Coverage
Total Loss Coverage:
- Cost: 1.5% of vehicle’s value
- Deductible: $0
Total Loss Coverage - covers the fair market value of your vehicle, as of the day of the loss due to fire damage, collision, overturning, or other incidents during towing resulting in total loss. The coverage payout cannot exceed the final auction bid. Reimbursement is provided as credit on AutoBidMaster account and can be used toward the next purchases or services.
Damage Coverage:
- Cost: 5% of vehicle’s value
- Deductible: $500
Damage Coverage - covers the fair market value to repair or replace parts of your vehicle as of the day of the damage. If you need to replace or repair a missing/damaged part, you will receive compensation equivalent to the cost of aftermarket parts. The coverage payout cannot exceed the final auction bid. Reimbursement is provided as credit on AutoBidMaster account and can be used toward the next purchases or services.
If you have purchased either one of the two coverage plans, please adhere to the timeline and terms outlined below.
Upon receiving your vehicle, adhere to this timeline to process any damage claims insured by our coverage:
- Report any damages by email within 24 hours of delivery, including photos from delivery, your lot # and, if available, a pre-purchase inspection report.
- Claims submitted will receive an assessment within 7 days.
- Coverage payouts are processed within 30 days after assessment is complete.
Reimbursement is provided for the cost of car parts only and does not cover any installation or maintenance fees.
Damages excluded from Coverage:
It’s important to know that light scratches from transit, undercarriage damage due to previous incidents or forklift use, and damaged windshields or other glass parts are considered normal and excluded from coverage. Damage arising from weather, any spills, and marks from straps used during transport are common and are excluded from coverage. Parts of the vehicle that were damaged previously, already damaged at the time of receiving, or loose parts that may be lost during transit aren’t eligible for coverage or replacement.