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    • Choose a question you need help with. Common questions in this section:

      • How do I change my password?
      • How do I change my email address?
      • How do I change my billing address?

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    • If you have a question, odds are the answer is here

      • Choose a question you need help with. Common questions in this section:

        • I cannot place a bid
        • Can I cancel or lower my bid?
        • Can I bid in the live auction even though I’ve placed a preliminary bid?
        • The Two Phases of Auction – Pre-bidding and Live Auction
        • How to bid on Preliminary and Live Auctions? (Video)
        • Auction Stages and Bid Types
        • Auction Sale Status and Bidding Process
        • Understanding Bidding Statuses

        See more articles about "Live Auction"

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      • Choose a question you need help with. Common questions in this section:

        • How do I bid?
        • I cannot place a bid
        • Can I cancel or lower my bid?
        • How to bid on Preliminary and Live Auctions? (Video)
        • The Two Phases of Auction – Pre-bidding and Live Auction
        • Auction Stages and Bid Types
        • Auction Sale Status and Bidding Process
        • Understanding Bidding Statuses

        See more articles about "Preliminary bidding"

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      • Choose a question you need help with. Common questions in this section:

        • How to Bid
        • What is my bidder #

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    • If you have a question, odds are the answer is here

      • Choose a question you need help with. Common questions in this section:

        • When will I receive my Title or Ownership Documents?
        • How do I sign Ownership Documents?
        • How are ownership documents and titles transferred for California residents buying in California?
        • How are Ownership Documents and titles transferred for Florida residents?

        Have more questions? Contact Us

      • Choose a question you need help with. Common questions in this section:

        • When will I receive my Title or Ownership Documents?
        • Can I ship my vehicle with no title?
        • How are ownership documents and titles transferred for California residents buying in California?
        • How are Ownership Documents and titles transferred for Florida residents?

        See more articles about Title

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      • Choose a question you need help with. Common questions in this section:

        • How do I upload my government issued photo ID?

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    • If you have a question, odds are the answer is here

      • Choose a question you need help with. Common questions in this section:

        • How do I cancel my membership?

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      • Choose a question you need help with. Common questions in this section:

        • How do I cancel my membership?

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      • Choose a question you need help with. Common questions in this section:

        • How much does it cost to join?
        • How do I upgrade my membership?

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    • If you have a question, odds are the answer is here

      • Choose a question you need help with. Common questions in this section:

        • How do I check the status of my payment?
        • How long will it take for AutoBidMaster to receive my payment?
        • My invoice shows that AutoBidMaster received a lesser amount than the wire I sent. Why?
        • When is my payment due? Is there a penalty for late payment?

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      • Choose a question you need help with. Common questions in this section:

        • How do I pay for a vehicle once I've won it?
        • How do I make a bank wire transfer?
        • Can I use my security deposit to pay for my vehicle?
        • What fees must I pay in addition to the final price of the vehicle?

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      • Choose a question you need help with. Common questions in this section:

        • When is my payment due? Is there a penalty for late payment?
        • What happens if I do not pay for the item I won?

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      • Choose a question you need help with. Common questions in this section:

        • My invoice shows that AutoBidMaster received a lesser amount than the wire I sent. Why?
        • When is my payment due? Is there a penalty for late payment?
        • What happens if I do not pay for the item I won?
        • How long will it take for AutoBidMaster to receive my payment?

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      • Choose a question you need help with. Common questions in this section:

        • If I don't win a vehicle, do I have to pay anything?

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    • Choose a question you need help with. Common questions in this section:

      • How do I register as a member of AutoBidMaster?
      • How much does it cost to join?
      • Why do I have to join AutoBidMaster to buy at Copart?
      • How long will it take for AutoBidMaster to receive my payment?

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    • If you have a question, odds are the answer is here

      • Choose a question you need help with. Common questions in this section:

        • Why do I need a security deposit and how to increase the buyer power?
        • How to place or increase your security deposit?
        • Can I use my security deposit to pay for my vehicle?
        • How do I cancel my membership?
        • I received an e-mail saying that my security deposit has expired. Why?

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      • Choose a question you need help with. Common questions in this section:

        • Is my security deposit refundable? How to release your security deposit
        • I was told my refund had been processed but I haven't received it yet

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    • If you have a question, odds are the answer is here

      • Choose a question you need help with. Common questions in this section:

        • When is my car getting delivered?
        • How AutoBidMaster Ships Across the US
        • How do I cancel my shipping order?
        • Why am I being charged a storage fee?

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      • Choose a question you need help with. Common questions in this section:

        • How can I place a shipping order?
        • Do you ship an oversize cargo (trailers, boats)?
        • How do I cancel my shipping order?
        • How much does it cost to export?
        • The best place to buy cars in the US to ship internationally

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      • Choose a question you need help with. Common questions in this section:

        • Why am I being charged a storage fee?
        • What fees must I pay in addition to the final price of the vehicle?

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