How do I release the hold on my credit card?

To release the hold on your credit card, please follow the steps below:

Step 1. Log in to your AutoBidMaster account

Step 2. Click on “Hello” in the upper right-hand corner of the screen

Step 3. Click on “Transactions”

Step 4. Click on “Deposits”

Step 5. Click on “Release”

Please note: the hold on your credit card will not be released if you have a bid in an auction that hasn’t ended, or there are any outstanding balances on your account.

Once the hold on your credit card is released, your buyer power will be set to zero. To bid on another auction you will need to place another deposit.

Your security deposit is an authorized hold on your card in the form of a pending transaction, not a charge. Your financial institution will clear the pending transaction. You will not see a refund in the amount of your deposit because the authorization was only a pending amount, not a charge.

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