If a bidder/ buyer has no active bids, has purchased no vehicles, and has no outstanding fees the security deposit is 100% refundable. If a “bid” has been placed or a buyer has purchased a vehicle, the security deposit is held until the auction is over or the vehicle is paid for and picked up.
The refund will be issued in the original form of payment. The release of the security deposit will reset the bidders Buyer Power to zero. If you would like to bid again you will need to renew your deposit.
Wire transfers are refunded by a mailed check within the U.S. and Canada, and by wire transfer for international buyers.
Deposits authorized by credit or debit card are not charges, but appear in the form of pending transactions. Upon our approval, your financial institution will clear the pending charge.